The IPcts system encompasses a fully enabled Telephone PBX system and the functionality of IP Telephony system encased in a 1U 19" rack, wall or desktop mountable. So it can be installed in to any existing or 'green field' environment.
The system comes complete with:
16 IP trunks x 25 extensions or 24 IP trunks x 50 extensions - (VoIPG unit required for Analogue or ISDN trunks) with IP Trunks from an IP Voice Service Provider
Make / Receive incoming and outgoing calls ; DDI to users and/or Groups ; Hold, Transfer, Divert, Do Not Disturb, Redial, Speed Dial ; Trunk Groups, User Groups, Call Pickup, Group Pickup
Music On Hold - multiple interface ; Message waiting ; Call Barring ; Compatibility with standard SIP handsets ; Wireless/Mobile Handsets ;Standard analogue to SIP gateway unit ;Multi Level / Multi Tenant Auto Attendant ; Voicemail Centralized and for all users ; ACD working ; Call Queuing ; LCR / ARS
CTI for all users providing BLF, Call Control Buttons, DDI information ; Instant Messaging
Operator Console ; Long Line remote extensions using IP network ; IP Tie Trunks between systems
LAN & WAN ports with QOS between ports ; VoIP using G.711 or G.729 codec ; Web Browser Configurable / Remote configuration
The VoIPTa SIP Phone has dual RJ45 Ethernet ports and headset socket. Message waiting light and AutoAnswer function.
CISCO SIP Phone has the VOIPta functionality & a color screen plus Internet features
The User CTI provides an easy to use 'pop-up' window on the users PC. It has a built in Address Book that is shared system wide. A user can access their 'last 10' numbers, in or out, for redial purposes. The pop-up windows features are:
* CLI - Calling Line Info' ; BLF - Busy Lamp Field ; Address Book Button ; Dial Button
* Hold Button ; Transfer Button ; Message Indicator ; Selectable Views ; Auto' Minimise & Maximise