Managed Network Services

Imaginet’s Managed Network Services (MNS) allows you to outsource your day-to-day network management activities and creates a reliable and efficient network allowing you to focus on your business core. Imaginet sets up a consultation to understand your company’s needs and design custom managed network solutions that answer your unique requirements. MNS is designed to prevent problems from happening and keep your business productive and protected.

Oversee network performance, pinpoint problem areas, reduce network outages and improve response and repair times, Managed Network Services supports your business by providing 24/7 monitoring, failure response and resolution process. MNS will also coordinate with third party warranty providers as part of the outsourcing support Imaginet provides.

With Managed Network Services, you benefit from the skill and technical knowledge of our Onsite Technical Support. This allows you to be able to maintain the operation continuity of your IT systems. Our onsite tech support evaluates and monitors the performance of your networks and for any sign of trouble. Onsite Technical Support and Help Desk Support are just a phone call away in case any performance issues arise.

Imaginet’s Managed Network Services also provides pre-emptive software and firmware upgrades to servers, desktops and network devices. It’s clear cost efficiency and affordability gives you greater budget control and lower network costs.

Imaginet, your leading Managed Network Services provider, tailors solutions comprised of multiple layers. These layers include firewall management, virtual private networks (VPN), intrusion detection solutions, virus scanning, Web site security assessments, 24x7 monitoring, applet scanning, content inspection, and URL blocking and as a package deliver MNS to clients.

We design and provide support services to clients existing ITIL or ISO 17799 standards and SLA’s

Overview of Imaginet’s Managed Network Services:

1. 24x7 monitoring, failure response and resolution process
2. Onsite technical support
3. On Call Support & 24*7 Help Desk Support
4. Liaison with third party warranty providers on behalf of Clients
5. Pre-emptive software and firmware upgrades to Servers, Desktops & Network devices
6. Security maintenance & management
7. Weekly & Monthly SLA reporting