Managed Network Services

Imaginets Managed Network Services (MNS) allows you to outsource your day-to-day network management support for PCs, Servers, LANs & WANs. This creates a reliable and efficient network allowing you to focus on your core business. Using the IMAC approach, we are able to perform Installations, Moving, Additions and Changes in your infrastructure ensuring worry-free network, services and application availability.Managed Network Services supports your business by providing 24/7 monitoring, failure response and resolution process including coordination with third party warranty providers and ISPs.

Oversee network performance, pinpoint problem areas, reduce network outages and improve response and repair times; Imaginet is the leading provider of Managed Network Services in the Philippines.

With Managed Network Services, you benefit from the skill and technical knowledge of our Onsite Technical Services team. We ensure the availability of your IT systems to your selected SLA with a money back guarantee if we do not deliver. Our dedicated servers monitors the performance of your network and for any sign of trouble. Onsite Technical Support and Help Desk Support are just a phone call away in case any performance issues arise.

Imaginets Managed Network Services provides pre-emptive software and firmware upgrades to servers, desktops, laptops and network devices. Its clear cost efficiency and affordability gives you greater budget control and lower network operating costs. MNS solutions include 24/7 monitoring, firewall management, VPN, intrusion detection, virus scanning, website security assessment, applet scanning, content inspection and URL blocking.

We design and provide support services to clients existing ITIL or ISO 17799 standards and SLAs

Overview of Imaginets Managed Network Services:
  • 24x7 monitoring, failure response and resolution process
  • 24*7 On Call Support & Help Desk Support
  • Onsite technical support
  • Pre-emptive software and firmware upgrades to Servers, Desktops & Network devices
  • Security maintenance & management
  • Liaison with third party warranty providers & ISPs
  • Weekly & Monthly reporting against SLA with recommended actions to ensure your key IT infrastructure continues to meet or exceed your chosen SLA requirements.